Help centre
Support
Answers to the questions we get most, a plain-language guide to every plugin setting, and a form that reaches a real person.
Frequently asked questions
Setup, monitoring and billing questions from new customers.
WordPress 6.0 or newer on PHP 7.4 or newer. The plugin has no other dependencies and does not require WooCommerce.
Plugin settings explained
Every option in the WordPress plugin, and what it changes.
- Protected website
- The domain that gets scanned. It must match the site the plugin runs on; change it only after a migration.
- Assessment frequency
- How often we re-crawl and re-analyse your pages. More frequent checks shorten the time to detect a new injection.
- Alert email
- Where findings are sent. Use a shared security or operations inbox so alerts are not missed while someone is away.
- Alert sensitivity
- Controls how confident a detection must be before it becomes an alert. Lower sensitivity means fewer, higher-confidence alerts.
- Ignored scripts
- Third-party scripts you have reviewed and accepted. Ignored entries stay visible in the inbox but never trigger an alert.
- Webhook URL
- Optional endpoint that receives every finding as JSON, for routing into Slack, a SIEM, or your own ticketing system.
- Diagnostics
- Shows plugin version, last assessment time and connectivity status. Include this screen when contacting support.